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Shipping & Delivery Policy

Pan-India Express Logistics · Shri Collection Bikaner

1. Pan-India Delivery Coverage

Shri Collection delivers to over 24,000+ pin codes across all states and union territories in India. We partner exclusively with tier-1 logistics providers including Delhivery, BlueDart, DTDC, and Xpressbees to ensure safe transit and timely delivery.

2. Processing & Dispatch Timelines

  • Order Processing: All orders are dispatched within 24–48 hours of order confirmation.
  • Pre-Dispatch Quality Check: Every saree undergoes a rigorous hand inspection for fabric integrity, zari finishing, and packaging hygiene prior to dispatch.
  • Delivery SLA: Metro cities typically receive deliveries within 3–5 business days. Non-metro and regional locations typically take 5–7 business days.

3. Shipping Fees & COD Policy

Prepaid Orders (UPI, NetBanking, Cards): Free Pan-India Delivery on all orders.
Cash on Delivery (COD): A flat ₹50 verification & handling charge applies per COD consignment.

4. Live Tracking & Notifications

Once your shipment is dispatched, you will receive an automated tracking link with courier AWB tracking details via WhatsApp and SMS. You can also monitor your live consignment journey at any time under the "My Orders" section of our website.

5. Damaged or Tampered Parcels

If your external packaging appears severely damaged, torn, or tampered with at the time of delivery, please do not accept the package. If accepted, please record a continuous unboxing video and notify our WhatsApp support team at +91 6376620435 within 48 hours for immediate resolution.

6. Fulfillment & Dispatch Hub

To bring you authentic artisan weaves at direct weaver pricing without middleman markups, all saree orders are hand-inspected, securely packed, and dispatched directly from our primary textile manufacturing and logistics hub in Surat, Gujarat.